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Viewing 15 posts - 1 through 15 (of 48 total)
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  • in reply to: Where to submit sensitive bug reports? #391
    admin
    Keymaster

    Hi,

    You can mail me at support@macbookreader.it

    in reply to: Blanked out pages #389
    admin
    Keymaster

    Hi, does it happen with a certain book? if so, could you please provide me that book? Thank you.

    in reply to: Library containing folder #385
    admin
    Keymaster

    So, you probably have a non-sandboxed version purchased from Paddle? In this case the library is in ~/Books folder.

    in reply to: Library containing folder #383
    admin
    Keymaster

    Hi, thank you for feedback. The books folder is inside of app’s Sandbox container, ~/Library/Containers/com.lymes.BookReader/Data/Books

    in reply to: Keyboard Shortcuts #377
    admin
    Keymaster

    Hello, please open Preferences (from menu or press Cmd+,) and you will find the keyboard shortcuts. You can change it as well, the default keys are arrow left and arrow right.

    in reply to: Out Of Memory #373
    admin
    Keymaster

    Hi, the batch of many books importing is a memory consuming operation. So try to import books one by one, or with small chunks of 2-4 books, especially if these books are fat.

    in reply to: Request for Refund #369
    admin
    Keymaster

    Hi, I cannot refund AppStore’s purchases or cancel the purchase. I have no control over the AppStore purchases at all.

    in reply to: Bookreader buynow #360
    admin
    Keymaster

    Hi, Try to remove and re-install the app. The purchase process should be plain and simple. The Continue button should never be grey, even if you put a wrong e-mail.
    purchasing

    • This reply was modified 6 months, 3 weeks ago by admin.
    • This reply was modified 6 months, 3 weeks ago by admin.
    • This reply was modified 6 months, 3 weeks ago by admin.
    • This reply was modified 6 months, 3 weeks ago by admin.
    in reply to: Text not displaying properly #356
    admin
    Keymaster

    Hello, could you please to provide me with that book?

    in reply to: I can't see cover pages of books on BookShelf. Why? #347
    admin
    Keymaster

    Usually Epub, Mobi books have a cover image.

    in reply to: I can't see cover pages of books on BookShelf. Why? #343
    admin
    Keymaster

    That is normal, your PDF files have no cover image.

    in reply to: I can't see cover pages of books on BookShelf. Why? #341
    admin
    Keymaster

    Hi, which is your Books type? Could you provide me with one of them to test (at support@macbookreader.it)? Thank you.

    in reply to: Type Size Won't Stay #332
    admin
    Keymaster

    Hi, didn’t get to what you refer. Do you mean a chars size? PDF or other format?

    in reply to: Text to speech not working #322
    admin
    Keymaster

    Hi, glad to hear that, if you have any problems or new feature requests – feel free to contact me. Cheers.

    in reply to: Tag editing #315
    admin
    Keymaster

    Hi, you can add/edit/remove tags from the Book’s Info window.

Viewing 15 posts - 1 through 15 (of 48 total)